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Who receives the rental offers?

Find out which hosts are eligible to receive rental offers and how the process works.

Updated over 9 months ago

It is important for us to avoid contacting hosts unnecessarily. That's why we've implemented measures to send the rental offers to the hosts who are most likely to win the bids.

Minimum criteria

We send rental offers only to hosts whose accommodation:

  • Is approved

  • Is located near the policyholder's home

  • Meets the policyholder's criteria (number of rooms, capacity, etc.)

💁‍♂️ Good to know

In some cases, Sinistar agents may choose not to send a host a rental offer. For example, if we have received complaints about the host. To stack the odds in your favour, don’t wait to respond when you receive offers. And above all, make sure you offer a quality service.

In some areas, however, dozens of hosts may meet the minimum criteria. That's why we’ve introduced an algorithm to identify the accommodations that best meet the needs of the policyholders.

Accommodation ranking algorithm

Once we have identified the accommodations that meet the minimum criteria, our algorithm ranks them from best to worst match with the policyholder's needs.

Then, we contact hosts in waves, starting with the top-ranked ones, until we receive enough quality quotes.

This way, hosts only receive offers for rentals they have a good chance of getting. And policyholders have access to accommodations that best suit their needs.

How to increase your chances of receiving rental offers

If you receive few offers (or fewer than before), you could explore the following options to increase your chances of being contacted.

Response rate and time

The algorithm takes into account your response rate and reactivity. So, responding to all offers promptly can help you receive them more often.

Reviews on stays

We also rely on what the policyholder you have hosted thought of your accommodations and the quality of your service. Providing an exceptional experience to policyholders can help you be contacted more often.

❗️ Important

The above factors are those you have the most control over. That being said, several other factors influence the ranking of accommodations, such as distance from the insured's home. Following these tips does not guarantee that you will receive rental offers or that you will be contacted more often.

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